LinkedIn Bugs Cause Chris Brogan to Leave

by mikeoneil on May 21, 2012 · 3 comments

in LinkedIn,Networking,Social Media

This should be a wake up call, a true warning sign to LinkedIn to clean up their product when someone as important as Chris Brogan leaves LinkedIn – and in such a way. See the story.

The LinkedIn BugSince their beginning, LinkedIn has been less than supportive of its biggest supporters. Almost every LinkedIn expert has been threatened with shutdown or has been suspended or shut down. I am not talking about that new LinkedIn word – IDK, the “I Don’t Know” this user button. Their treatment of LinkedIn evangelists is typically much worse than that.

To be fair, the LinkedIn platform was probably never originally intended to scale to 160 million users and beyond. Cloud and SaaS platforms should scale by their very design, but 160 million is a big number in any book. As a result, many parts of LinkedIn are buggy or outright broken. I see these issues ALL DAY.

This is precisely what caused Chris Brogan, one of the world’s top social media advocates, to leave LinkedIn. He reported problems with no response from LinkedIn. As Chris says:

“I just closed my LinkedIn account. Why? Because at least a MONTH ago, I reported a fairly simple problem: I can’t seem to add people back when they request that we connect. Oh, that would be about the 2nd primary thing one does on the site. You make a profile and then you connect. That’s about it. The connecting part has been broken.

I’m done. I don’t care. Whatever.”

C’mon LinkedIn, spend some of that IPO money on infrastructure and bug fixes instead of programs that cost $5,000 a year! It is the average user that makes LinkedIn so valuable. Take care of users and the money will….., oh well, the money’s already there I guess.

What bugs and problems do YOU see? Post them here.

I’ve been blogging about LinkedIn bugs: you can see related posts here.

Personally – I would like to be able to delete connections again. Maxed out at 30,000 connections, I have to delete one to add one. Problem – LinkedIn deleting doesn’t work. That’s right it doesn’t work, even for people with 2,000 direct connections. It times out and the solution is a time-consuming hack from our dear friend Stacy Zapar. A GREAT KLUDGE that shouldn’t be needed. See the workaround

Ever seen the “Your InBox is unavailable”?  How many times in a day? Now you know what I mean…

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Author: mikeoneil (62 Posts)

@MikeONeilRocks ♫ The LinkedIn Rockstar ♫ #RockTheWorld Author & Radio Host | #LinkedIn Sales Trainer | #SocialMedia Speaker Authority Visionary Celebrity ♫ klas-ik-rokr'/ ♫ Interested in Rocking LinkedIn? Free Training Here: http://RockLinkedIn.com


Tagged as: Business, Facebook, Internet Marketing, LinkedIn, Marketing and Advertising, Social Media, Social network, Software as a service

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  • http://www.abrandedyou.com Nick Gilham

    My network statistics haven’t worked in a few months. I reached out to LinkedIn support and got a quick response that this is a known problem. Unfortunately, they haven’t yet fixed it. I speak to groups about LinkedIn 2-3 times a month and like to show this screen to demonstrate the power of the service. Without these simple stats, it is more difficult for me to highlight the way connections help build your network.

    • http://www.rocktheworldbook.com/ LoriRuff

      Agreed Nick… Ours hasn’t worked either an I thought it was because of the size of our networks.  Would love to know how many direct connections you have to know if it is a similar issue for you or if there’s a larger problem here.  Perhaps we should let LinkedIn in on the problem. I don’t typically report those bugs.  Perhaps we should… just sayin’

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