This should be a wake up call, a true warning sign to LinkedIn to clean up their product when someone as important as Chris Brogan leaves LinkedIn – and in such a way. See the story.
Since their beginning, LinkedIn has been less than supportive of its biggest supporters. Almost every LinkedIn expert has been threatened with shutdown or has been suspended or shut down. I am not talking about that new LinkedIn word – IDK, the “I Don’t Know” this user button. Their treatment of LinkedIn evangelists is typically much worse than that.
To be fair, the LinkedIn platform was probably never originally intended to scale to 160 million users and beyond. Cloud and SaaS platforms should scale by their very design, but 160 million is a big number in any book. As a result, many parts of LinkedIn are buggy or outright broken. I see these issues ALL DAY.
This is precisely what caused Chris Brogan, one of the world’s top social media advocates, to leave LinkedIn. He reported problems with no response from LinkedIn. As Chris says:
“I just closed my LinkedIn account. Why? Because at least a MONTH ago, I reported a fairly simple problem: I can’t seem to add people back when they request that we connect. Oh, that would be about the 2nd primary thing one does on the site. You make a profile and then you connect. That’s about it. The connecting part has been broken.
I’m done. I don’t care. Whatever.”
C’mon LinkedIn, spend some of that IPO money on infrastructure and bug fixes instead of programs that cost $5,000 a year! It is the average user that makes LinkedIn so valuable. Take care of users and the money will….., oh well, the money’s already there I guess.
What bugs and problems do YOU see? Post them here.
I’ve been blogging about LinkedIn bugs: you can see related posts here.
Personally – I would like to be able to delete connections again. Maxed out at 30,000 connections, I have to delete one to add one. Problem – LinkedIn deleting doesn’t work. That’s right it doesn’t work, even for people with 2,000 direct connections. It times out and the solution is a time-consuming hack from our dear friend Stacy Zapar. A GREAT KLUDGE that shouldn’t be needed. See the workaround
Ever seen the “Your InBox is unavailable”? How many times in a day? Now you know what I mean…