
- Image via Wikipedia
As The LinkedIn Diva, I get many requests for help from individuals. I can’t answer them all but I do try. One method of sharing information is this blog. A message I get with some regularity is regarding the loss of online profile information. Usually, it is caused by someone’s account being suspended, completely blocking access. At times, however, it is caused by some random glitch or Internet gremlin that hides your data. An example is the quick message received below:
“My text suddenly disappeared from under a section of my Education. How can it be retrieved?”
My response included three options:
1. Wait for it. If something you thought was there disappeared, it could be that you are just unable to see it at the moment. Computers do strange things at times. Don’t panic.
2. Contact customer_service@linkedin.com and let them know what the problem is. If you’re a paid subscriber, say so in the subject line. Ask for their help.
3. ALWAYS keep a copy of your profile from every networking site in a file on your computer or in the cloud – off site. On LinkedIn, you can click the small pdf icon to the right of your picture under the contact options to save a copy of your profile as a pdf file. You can also visit http://www.rocktheworldbook.com/extras and use the download worksheet to save and even enhance your profile.
One more thing: consider a copy of our first book, Rock The World with Your Online Presence. It really is the most comprehensive and thorough book on the topic of LinkedIn profiles available. It is worth the under $20 investment in your success. Try it and let me know if you agree.
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